Each Resident and their relatives can trust that the care they will receive will be delivered with kindness, thoughtfulness and respect, in a safe, warm, comfortable and welcoming environment.
Our company is founded on the principles of accountability, involvement and partnership. We want HC-One to be the kindest homes in the UK with the kindest and most professional staff, where each and every one matters and every one can make a difference.
At HC-One the wellbeing of our Residents is our number one priority. We want our staff to be the kindest people from these communities: life’s natural care givers, the unsung heroes who make the world a better, warmer place for the rest of us.
Our philosophy for each Resident is that you are the one that matters.
The health and wellbeing of the people we support is our number one priority. If you have any concerns about any aspect of care or service in your home, please contact the number below to speak to an external agency that will be able to handle your call quickly, effectively and confidentially.
Your feedback is essential and we take all concerns extremely seriously.
Whistleblowing line: 0800 542 5906