We were impressed by the level of care my mother in law received. She was cared for with dignity and respect. The staff were attentive to her wishes. They behaved very professionally. The management was personally involved in the care and made sure she was safe and well cared for. We as relatives were involved in all decision making and we felt incredibly supported in this difficult period.
Barbel C Son-in-law of Resident/Service User
I was so grateful that you had room as I couldn't have coped on my own. Level of care at Mill House is more than excellent. I would recommend Mill House as giving more than excellent care.
Angela G Resident / Service User
I am quite satisfied with conditions here.
Frak D Resident / Service User
Nice home near my house. Always clean, carers are really good with residents.
Lyn A Relative of Resident/Service User
I would highly recommend this care home. The staff are friendly always look happy and appear to enjoy working there. The home is clean and smells fresh. I am delighted with the standard of care my mum receives. The building is beautiful.
Review relates to October 2014.
How likely would you be to recommend Hamewith Lodge Care Home? Extremely likely
I am happy with my treatment here. I find the staff very helpful. I have no complaints.
All staff very friendly and caring. Plenty of activities for residents who want to participate. Very home from home. Have no concerns about our precious mum when leaving her in their care.
All staff do their jobs well with excellent care towards my mother.
My sister Ella has been in Hamewith Lodge for three weeks, I find the care she receives is excellent. I have no complaints with her care and she seems to be very happy in herself, she has improved a lot since she came in. Plus the are very helpful.
Once there is a regular management sorted it would be much better. There isn't regular night staff on. The staff explain everything to me and what is happening.
The home is clean and well heated. Staff are friendly and always willing to help. Food is also very good.
I feel the staff are excellent for what they do, staffing levels are low meantime. Up until December, management has been excellent, since the departure of the Manager there has been no communication about this status and this has had clear effects on the staff. My mother has greatly responded and her health has got better since she arrived almost a year ago. All the family had in their mind that she may only last about six months, so their care has increased this.