My mother was a resident for only 6 weeks on emergency admission via PCT. Throughout her stay she was happy with the home, care, food and overall staff kindness. I would recommend the home for short term care and have no doubt that loner term residents would find the same level of commitment and care.
Review relates to August 2014.
I would recommend this care home for elderly persons that are in need of respite nursing that is provided by the management and staff. I was discharged after a five week stay to help me recover from a fall at my home and unable to look after myself. I was well looked after by all the staff and found them efficient and caring during my stay. I compliment the catering staff on the excellent meals they served to all residents and I give 10 out of 10 points for this care home.
The care shown to the resident by the care home manager Jayne Griparis and her wonderful staff is exemplary. This is always shown to all visitors and makes Trinity House a home from home for both residents and their families at every visit.
Parent been cared for here in the past 5 years. Have been some changes in that time not always for the better but overall a caring clean home.
My uncle has been in respite care there for the last 3 weeks. From the moment he was admitted there the staff have been very friendly putting my uncle and our family at ease. I am a nursing sister myself and I have to say the care, consideration form dignity and kindness from every member of staff has been excellent. I would certainly recommend this home.
The staff were very friendly and I felt as if my uncle wa sin good hands. He loved it in there.
A wonderful care home. Pleasant staff; clean and well kept surroundings. Very friendly atmosphere and environment.
Friendly,helpful and nothing is too much trouble. They treat my mother-in-law with respect in a caring and thoughtful manner. They have respect for the visitors with a smile for everyone. Showing a very personal touch for staff,residents and visitors alike.
Completely satisfied with the care given so far so as yet not able to make any recommendations.
I am recommending Trinity House care home as being outstanding in its care of the residents there.
This involves every member of management and staff who work tirelessly to provide outstanding service to residents and family visitors.
My mum has been at Trinity House for 10 years, she was extremely ill, when she arrived - but with the dedicating nursing care and carer's support she is well. We have seen many faces of staff come and go, but since HC-One has taken over, new life has been breathed into the home. Staff & decor have improved so much, Mum is very happy @ Trinity.
This home is a very friendly and caring home whereby the residents are treated with kindness, patience and dignity. Drinks are always available to residents and visitors.
From what I have seen and heard the home seems a happy place with staff willing to do anything to make life comfortable for its residents. Long may it continue. It's good to know that respect for the elderly hasn't gone.
Trinity House staff provided the very highest standards of care for, and attention to, my dear dad, now, sadly, deceased.
The staff were kind, attentive, respectful, gentle and (dare one say it?) loving.
Dad was extremely frail and often frightened of any care activity which was necessary for his well-being, but the nurses and carers always took time to comfort and reassure him, as well as perform their required tasks. This statement also refers to the kitchen staff who, when duties brought them into contact with residents, were just as supportive to dad and other residents as were nursing and caring staff.
It must also be said that Trinity House goes to great lengths to ensure families and loved ones are made aware of key events and are invited to business and social events. Crucially, on the day of Dad's passing, Trinity's treatment of me was both gentle and professional.
The staff are key to Trinity House. Trinity House is wonderful.
My Mother enjoyed her short stay here and everyone was so friendly and helpful. I would recommend this home to anyone who asks me can't speak highly enough of all the staff food was excellent.
The care my mom receives is excellent she is treated with kindness and respect and her dignity is always maintained.