28 November 2013
HC-One won three awards at the Training Journal Awards yesterday, Wednesday 28th November 2013, at The Brewery in London.
HC-One was awarded the ‘Best Use of Technology in Learning’ and ‘Best Operational Programme’ awards, and came second in the ‘Best Change Management Programme’ category. All three awards were for HC-One’s ‘touch’ learning and development programme which was launched in September 2012 in partnership with Acteon Consultancy LLP. The programme provides tailored personal development solutions to HC-One staff, including specialist subjects, for example on how to care for those living with dementia, which is endorsed by the Alzheimer’s Society.
The ‘touch’ programme is delivered innovatively through mixed media, animations, workshops, games, video and e-learning. Since it was rolled out last year, it has been adopted by every HC-One home and over 250,000 programmes have been completed, delivering 228,000 hours of learning. Home Managers and regulators have reported very positively on the effect of ‘touch’ on the home’s day-to-day operations, while participants have given it a 92% approval rating. The ‘touch’ programme is a vital element in ensuring that HC-One provides the highest standards of care to its Residents, whilst engaging and retaining its skilled staff teams.
HC-One and Acteon received their awards in front of almost 600 learning and development professionals at the ceremony which celebrated excellence, innovation and best practice in the training and learning and development industry.