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June 2016

Silverwood Care Home Raises Over £1000 During Queen’s Birthday Street Party

27 June 2016

Residents, relatives and guests of HC-One’s Silverwood Care Home in Nottingham enjoyed a day full of activities as the home held a special street party to celebrate the Queen’s Birthday. The home also raised over £1000 for HC-One’s charitable partner Marie Curie.

Residents enjoyed celebrations including entertainment from a local singer, traditional tea and cakes hook a duck, a tombola, a raffle, and a bouncy castle, face painting, and pony riding for the children. There was also a BBQ going offering burgers and hotdogs as well as a bar for additional refreshments.

HC-One currently has the highest compliance rating of all independent residential care home providers. HC-One is also celebrating achieving a 9.4/10 average rating on the sector’s leading care home comparison website carehome.co.uk. The high rating demonstrates HC-One is one of the best companies in the care home sector as rated by service users.

HC-One Silverwood Care Home Manager Maxine Fearnehaugh said:

“Our Queen’s Birthday Street Party was a great success. It was great to see so many family and friends having fun and I would like to thank everyone who came along – we were delighted to have raised such a large amount of money for Marie Curie.”

Shadow Chancellor Visits Aston House Care Home For Care Home Open Day

20 June 2016
Shadow Chancellor Visits Aston House Care Home For Care Home Open Day

Residents and relatives at HC-One’s Aston House Care Home in Hayes, Middlesex, were joined by local MP and Shadow Chancellor John McDonnell to celebrate the fourth annual Care Home Open Day.

John McDonnell MP joined in with the fun activities taking place at Aston House Care Home, as it opened its doors to the local community for the international open day. The home were also joined by HC-One’s Chairman Dr Chai Patel, as well as former Mayors of Hillingdon Councillor David Yarrow and Councillor Catherine Dann.

Aston House Care Home hosted a range of exciting activities in line with these year’s theme of ’Right Royal Blooming Great Tea Party’, including staff and Resident baking competitions, awards ceremony for members of the team, and entertainment from a singer. It was a day filled with fun and excitement, and a great opportunity for Residents, their loved ones, and members of the local community to get together and get creative, whilst recognising the important work that care teams do, day in day out, to care for vulnerable members of our society. As part of the celebrations HC-One homes across the country were also raising money for HC-One’s charity partner Marie Curie. Aston House Care Home raised over £100 for the charity.

Care Home Open Day is an international initiative aimed at all care homes in the UK and beyond, both big and small, private providers and those run by local authorities. Thousands of care homes take part each year, holding special activities that create strong and meaningful link across the generations, between Residents and their local communities.

HC-One Aston House Care Home Manager, Mevin Sohorye, said:

“Residents, relatives and guests at Aston House had a wonderful time at our Care Home Open Day celebrations. I would like to extend a special thank you to Shadow Chancellor John McDonnell MP, who Residents thoroughly enjoyed speaking to.”

HC-One Chairman Dr Chai Patel, said:

“We were delighted to welcome Shadow Chancellor John McDonnell MP to Aston House’s Care Home Open Day celebrations on Friday and, on behalf of HC-One, I would like to thank him for attending and joining in with our activities.

“We look forward to this day every year as it is a great opportunity to open our doors, and welcome in the local community. It was great to see Residents, relatives and guests having such a wonderful time.

“Holding special events like this and inviting the local community to join in is a big part of how HC-One provide the kindest care for our Residents and foster genuine community spirit around our homes.”

SCIE Report Praises Care Home Provider HC-One as a Care Sector Leader and Innovator in Employee Development

13 June 2016
SCIE Report Praises Care Home Provider HC-One as a Care Sector Leader and Innovator in Employee Development

A report published today by the Social Care Institute for Excellence (SCIE) has praised HC-One, the UK’s third largest care home provider for its innovative approach to employee learning and development through their Care Assistant Development Programme (CADP).

In the context of a national shortage of nurses as well as the dramatic rise in the use of agency staff across the health and social care sector, HC-One are offering a pioneering solution to this problem faced by NHS, independent and voluntary health and social care providers across the country.

The SCIE’s report on HC-One’s CADP draws on interviews, surveys and case studies of individuals involved in the programme. The CADP involves senior carers being mentored by registered nurses. The report highlighted that the nurse mentor role is a valuable element of the programme, with 89% of nursing assistants surveyed saying they felt supported by their nurse mentor. The report also highlighted that observed impacts included Residents receiving greater consistency of care, more person-centred care and a more timely and response care due to increased capacity across the home. All aspects of the programme were rated highly as having prepared them for their new roles.

The report stated:

“In the first year of its implantation our evaluation findings paint a positive picture overall of a well-planned Programme that continues to be refined and developed.

“The overall learning and development package is regarded as a key programme asset and nursing assistants rate their training highly as preparing them for their role. The face to face learning and development programme in particular was highlighted for providing a quality learning experience.”

HC-One’s Care Assistant Development programme (CADP) aims to develop senior carers into nursing assistants, trained up to assist with medication and care planning. This programme enables newly trained nursing assistants to support registered nurses, taking on some of the nurse related tasks that nurses have predominantly done. This also works towards improving the quality of care provided to Residents, and encourages care workers to take on a more fulfilling role helping them to progress their careers. The programme is delivered through a blend of online and face-to-face training. The CADP was the first programme of its kind to be accredited by the Royal College of Nursing (RCN). The CADP underlines HC-One’s commitment to innovation in training, staff development and providing the kindest care with the most professional workforce.

This report comes in conjunction with HC-One being awarded the coveted “Recognised Provider” status, for the quality of learning and development programmes delivered by Skills for Care (SfC). This status recognises the company as having demonstrated a strong culture of learning throughout the homes and offices across the UK.

HC-One currently has the highest compliance rating of all independent residential care home providers. HC-One is also celebrating achieving a 9.4/10 average rating on the sector’s leading care home comparison website carehome.co.uk - the highest ranked large care home group in the United Kingdom. The high rating demonstrates HC-One is one of the best companies in the care home sector as rated by service users.

HC-One’s Chairman Dr Chai Patel said:

“Managing the healthcare services workforce is one of the most critical issues faced by the sector. The recent pressures from the shortage of nurses is a direct result of chronic under-investment and a lack of innovative thinking. The sector is going through extraordinary changes and there is not enough strategic thought going into the professional development of carers and nurses. However, necessity is the mother of invention and the recent challenges have created the opportunity for us to think afresh about how we can support our valued colleagues with their personal development.

"In response to the acute shortage of nurses in recent years, HC-One developed the Care Assistant Development Programme in conjunction with the Royal College of Nursing.  This has created excellent new opportunities for carers to develop their skills and begin a new journey of personal development, as well as meeting the sector’s skills gap within the context of a changing demography in health and social care needs.

"HC-One are delighted to work with SCIE to evaluate this new project from its inception and thereby create real-time learning. We are very proud of our industry leading, multi-award winning training and career development programme for colleagues, which runs across all HC-One homes. SCIE’s report is evidence that our programmes make a positive difference to the people we care for in a safe and effective way.”

SCIE’s Chief Executive, Tony Hunter, said:

“We were pleased to conduct this evaluation because any initiative that can improve the lives of care home residents, whilst at the same time creating exciting career opportunities for care staff, is worth focussing on. The evaluation looks at the programme’s first year and I hope that the project continues to thrive and offers insights to how other nursing homes can respond to capacity issues.”

A video from the event can be found here.

Royal Street Party attended by The Lord Mayor

08 June 2016
Royal Street Party attended by The Lord Mayor

HC-One’s Rose Court Care Home in Radcliffe, Bury held a Royal Street Party to celebrate the Queen’s 90th birthday which was enjoyed by Residents, relatives and staff.

The home was royally decorated with buntings and pictures of the Queen to set the scene for their celebrations.  Residents enjoyed many activities in preparation of the event such as shopping for red, white and blue flowers and then arranging them throughout the home along with making a royal celebration cake.  The care home’s catering staff made a wonderful Afternoon Tea to celebrate the event whilst songs from years gone by were sung by local entertainer, Sarah Dennis, and Residents enjoyed themselves by dancing away or simply tapping their feet to the music.

The Lord Mayor of Manchester, Councillor Carl Austin-Behan attended the Royal Street Party and on a show around of the home met many Residents.  He later tweeted: “Such a beautiful event at Rose Court Royal Street Party.  I was blown away by the facilities and the attention to detail of all the spaces – especially the outside garden.  All the staff were engaged and you could genuinely tell they loved their jobs.”

Rose Court Care Home is also celebrating achieving a 9.8 average rating on the sector’s leading care home comparison website carehome.co.uk which places them 1st in the district. The high rating puts the home into the very best company in the care home sector, committed to providing kind care to Residents. 

Leanne Batten, Rose Court Care Home Deputy Manager, said: “Our Residents have had such a wonderful time preparing for today with engaging activities.  The Royal Street Party has been thoroughly enjoyed by all and a real highlight for our Residents was having the opportunity to meet The Lord Mayor of Manchester.”

HC-One Managing Director Glen Mason, said: “Rose Court’s Royal Street Party sounds great!  Organising memorable events like this is an important part of how HC-One provides the kindest care.”

Right Royal Blooming Great Tea Party - Friday 17th June 2016

06 June 2016
Right Royal Blooming Great Tea Party - Friday 17th June 2016

To embrace this year’s care home open day theme of ‘celebration’, HC-One residents will be celebrating with a ‘right royal blooming great tea party’ to mark Her Majesty The Queen’s official birthday and in conjunction with HC-One's partnership with Marie Curie.

HC-One feels strongly about building links with its local communities and care home open day provides the ideal opportunity to invite the wider community to join in their celebrations.

Have a ‘blooming great time’ celebrating Care Home Open Day and get to know your local HC-One Care Home. 

Celebrations to mark Her Majesty The Queen’s official birthday:

  • Raising awareness and fundraising for Marie Curie;
  • Bake sale;
  • Refreshments;
  • Tea party, fun activities and games;
  • Chat to care home residents and staff.

If you would like to share in the celebrations linked to Care Home Open Day on Friday 17th June you are assured of a HC-One warm welcome.

Assistant Chef at Defoe Court Care Home Wins National Care Award

02 June 2016
Assistant Chef at Defoe Court Care Home Wins National Care Award

The Assistant Chef at HC-One’s Defoe Court Care Home in Newton Aycliffe, County Durham, has won an award at the 2016 Great British Care Awards National Finals.

Stacey Nattras, the Assistant Chef at Defoe Court Care Home, was awarded the Ancillary Worker of the Year Award. Stacey dedicates her time coming up with new ideas to make food fun and appetising. She goes the extra mile to create individual birthday cakes for Residents, and isn’t afraid of trying new recipes including making the nation’s favourite biscuits and chocolates more nutritious.

Stacey was nominated for the award by the Home Manager at the time who recognised her always going above and beyond her duties to find out about Residents’ interests and likes, creating personalised cakes for various occasions at the home. Her commitment to the home’s Residents includes coming in on her days off to conduct baking days and taster sessions with Residents, and spending time outside of work to create nutritious recipes for the home. Following the ceremony, the home held a get together to celebrate Stacey’s achievement and she was presented with a beautiful bouquet of flowers.

The Great British Care Awards aim to celebrate excellence across the care sector and pay tribute to the people and organisations that make a real different and change lives. The winners were revealed during a special ceremony at the ICC in Birmingham. Defoe Court’s Debbie Allan was also nominated for an award.

HC-One currently has the highest compliance rating of all independent residential care home providers. HC-One is also celebrating achieving a 9.4/10 average rating on the sector’s leading care home comparison website carehome.co.uk. The high rating demonstrates HC-One is one of the best companies in the care home sector as rated by service users.

HC-One Defoe Court Care Home Assistant Chef Stacey Nattras said:

“I am humbled to have won this award and would like to accept it on behalf of the whole team here at Defoe Court.”

HC-One Defoe Court Care Home Manager Sarah Todd said:

“We are delighted that Stacey has won this award and it is so well deserved. Stacey is an integral member of the Defoe Court team and works every day to provide the kindest care to our Residents.”