Since we’ve learned more about coronavirus, we’re working differently so we can welcome new Residents, provide safe visits for loved ones and protect those who already live with us.
 
Our robust admissions policy forms our ‘caring through coronavirus care planning approach’ which is designed to offer the safest and kindest possible way to start to live life in a care home, during these challenging times.
 
Before a new Resident moves into one of our care homes, we will carry out an in-depth assessment of their needs and personal preferences and they will receive a coronavirus test, the test will usually be carried out in their home, community setting or hospital.
 
If the test result is negative, the new Resident can be admitted into our care home and receive in-room care and hotel services for a period of 14 days.
 
If the test result is positive, we ask them to stay in their own home, hospital or their existing care home for 14 days prior to admission and then move into our care home and receive in-room care and hotel services for 14 days.


A place to call home?
When you visit a care home, you'll immediately get a sense of whether or not it is a place you could feel happy, and a place you could call home, but you'll need the home to confirm that they can meet your needs to be certain that you'll be well cared for.