Kingswood care home celebrates glowing CQC report after achieving ‘Good’ outcome across the boardHC-One’s Pennwood Lodge care home in Kingswood, Wotton-under-Edge is celebrating having received a glowing report from the Care Quality Commission (CQC). 

The team at Pennwood Lodge was delighted to receive an impressive report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents. This also shows that the home is Safe, Effective, Caring, Responsible and Well-led.

The inspectors were full of praise for staff at Pennwood Lodge, highlighting the kind ways in which they provide care for people living at the home. This sentiment was echoed by Residents and their Relatives, who made remarks such as: “Staff are always ready to help” and “Nothing is too much trouble for them.”  

The report reflected the variety of stimulating activities available to those living at the home, including musical entertainment, a gentleman’s group and visits from school children in line with a national charity initiative. 

The home was recognised for its efforts to integrate people living with dementia into the activities programme, as staff used a caring and supportive approach and utilised recognised initiatives to benefit their wellbeing, including doll therapy. 

Irene Kirui, Home Manager at Pennwood Lodge, said: “I am so proud of the team at Pennwood Lodge for working hard together to achieve such a fantastic result. At HC-One, we are committed to providing the kindest possible care and providing a home-from-home environment for our Residents, which is reflected in this report.” 

Ruth Yates, Managing Director at HC-One, said: “Pennwood Lodge’s CQC rating is fantastic news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.

“HC-One is dedicated to achieving its aim of being the care provider of choice by delivering the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”

HC-One aims to be the first-choice care provider in each of its communities for Residents looking for the very best care and support, and the employer of choice for the best, most professional, and kindest care staff, with sector leading career progression opportunities. 

HC-One consistently invests in staff and is currently celebrating achieving a 9.6/10 average rating on the sector’s leading care home comparison website carehome.co.uk. This high rating puts HC-One homes into the very best company in the care home sector.