Orchard Mews care home in Benwell, Newcastle-upon-Tyne – part of HC-One, the kind care company - is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Orchard Mews were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.
The inspectors were full of praise for Colleagues at Orchard Mews, highlighting the ways that people are treated with compassion, kindness, dignity and respect. This sentiment was echoed by comments from Residents which included: "They are brilliant, they will do anything for you" and "I get communion, which I think is great because when I was at home I couldn't get to church."
Orchard Mews provides short and long term care packages for older members of the community needing residential and nursing care as well was memory care, for those living with dementia care. The home also boasts a 9.8/10 average rating on carehome.co.uk, the sector’s leading care home comparison website.
Nicola Coulson, Home Manager at Orchard Mews said: “This rating is great news for everyone at Orchard Mews, the whole team works hard to provide the best possible care and support for every Resident.”
HC-One Area Director, Lynn Maddison commented: “Congratulations to the team at Orchard Mews! The effort and commitment of the team has resulted in this impressive and well-earned report.”