HC-One’s Lothian House in Spennymoor, County Durham has been voted by Residents and Relatives as one of the Top 20 recommended care homes in the North East in the carehome.co.uk awards 2021 for the second year.
Carehome.co.uk is the UK’s leading care home comparison website, and this recognition for Lothian House is based on reviews received from Residents and their family and friends, demonstrating real life opinions and thoughts from those who use the home.
The home is currently rated as ‘Outstanding’ by the latest CQC report, demonstrating that the home is safe, effective, caring, responsive and well-led.
HC-One is committed to providing the kindest care, which is shown by the company achieving a 9.4/10 average rating on the carehome.co.uk website, and Lothian house achieving an impressive top score of 10/10! This high rating demonstrates that HC-One is one of the best companies in the care home sector as rated by service users. HC-One currently also has the highest compliance rating of all independent residential care home providers.
Lothian House Care Home Manager, Jill Morton-Carr said:
“Following the extreme challenges the care sector has endured over the past 17 months, to be chosen as one of the top 20 care homes in North East England 2021 fills me with great pride of the team I work alongside. Our Residents’ quality of life continues as our upmost priority, to ensure their lives are filled with a sense of belonging, a sense of purpose and a great sense of well-being.”
HC-One Managing Director Nicola Bales said:
“This result is fantastic news, and well done to all at Lothian House care home. I would like to thank the whole team for their commitment and hard work to achieve such an impressive award.
“At HC-One we are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff in the communities in which we are proud to serve.”