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Eastbourne House Care Home

Eastbourne House Care Home

The Links, Whitley Bay, Tyne and Wear, NE26 1PG

New Resident Enquiries: 0333 321 4778

Relatives, Colleagues, Health Professionals: 0191 252 7295

Recruitment: 0800 1690 229

NEW RESIDENT ENQUIRY
Eastbourne House Care Home
>

Eastbourne House Care Home

The Links, Whitley Bay, Tyne and Wear, NE26 1PG

New Resident Enquiries: 0333 321 4778

Relatives, Colleagues, Health Professionals: 0191 252 7295

Recruitment: 0800 1690 229

NEW RESIDENT ENQUIRY
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Job Enquiries: 0800 1690 229

  1. Home
  2. Our Homes
  3. Eastbourne House Care Home

Eastbourne House Care Home

The Links, Whitley Bay, Tyne and Wear, NE26 1PG


New Resident Enquiries: 0333 321 4778

Relatives, Colleagues, Health Professionals: 0191 252 7295

Recruitment: 0800 1690 229

NEW RESIDENT ENQUIRY

Care Categories



Residential
Residential Dementia
Mental Health
Older People
Palliative Care

Care Packages



Convalescent Stay
Long Term Stay
Post-Operative Care
Short Term Stay
Complaints Procedure Resident Agreement
Complaints Procedure Complaints Procedure

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Complaints Procedure Resident Agreement
Complaints Procedure Complaints Procedure

Eastbourne House Care Home in Whitley Bay, Tyne and Wear 

​Located in the delightful seaside town of Whitley Bay, Eastbourne House is a friendly, purpose-built care home with 67 beds, offering residential and residential dementia care.

The home has beautiful views of St Mary’s lighthouse and the ever-changing North Sea coastline.

Living with us
This lovely home offers Residents a choice of sitting rooms, dining areas and quiet spots, as well as a salon and cosy tea rooms called Sea View. Some rooms have outdoor living space, and Eastbourne House also offers self-contained living accommodation, which is very popular with couples. The beautiful courtyard garden, with its sunny pavilion, is an ideal location to sit and catch up with friends and family. All our stylish, bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life at Eastbourne House is thoughtfully designed to support mind, body and soul.

Your personal care plan
Eastbourne House’s Home Manager will make sure that every single Resident receives the kindest possible care. Our extensively trained team deliver all the specialist care and support services that your loved one could possibly require. Personalised care plans consider not only medical, personal care and dietary needs, but also the individual’s likes and dislikes, religious preferences and suggestions from family members that might make their stay with us that little bit more enjoyable.

Enquire about this Care Home
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Other Homes Close to Eastbourne House Care Home


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<
Hartford Court
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<

Other Homes Close to Eastbourne House Care Home


Redesdale Court
10.0

Redesdale Court

North Shields, Tyne and Wear

2 miles away

0333 321 4789

Hartford Court
9.9

Hartford Court

Cramlington, Northumberland

6 miles away

0333 321 4782

Hawthorn Court Care Home
9.7

Hawthorn Court Care Home

Hebburn, Tyne and Wear

6 miles away

0333 321 4783


Care Categories


Care Categories


Mental Health
Older People
Palliative Care
Residential
Residential Dementia

Care Packages


Care Packages


Convalescent Stay
Long Term Stay
Post-Operative Care
Short Term Stay

Home Features


Home features


Assisted Bathroom
Cafe
Call Bells
Coffee Mornings
Daily Newspapers
Dining Room
En-Suite Rooms
Garden
Hair Salon
Internet Cafe
Laundry
Lounge
Minibus
Nail Bar
Patio
Patio Rooms
Premier Rooms
Pub
Public Transport
Purpose Built
Quiet Room
Resident Choice Menus
Single Rooms
Tea Room
TV Point
Wheelchair Access
Wi-Fi

Specialist care categories


Specialist care categories


Stroke
Frailty
Diabetes
Heart Disease
Incontinence
Hearing Impairment

Care home fees


Care home fees


care home fees care home fees

Customer Testimonials


 

Latest inspection report


Lifestyle

Eastbourne House Care Home

The carers and Residents at Eastbourne House enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.

Assisted by suggestions from our Residents, our home’s Wellbeing Coordinators organise a varied year round programme of things to do. Many Residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the Residents’ forum. There’s plenty to do outside the home too, and our specially adapted minibus takes Residents on trips to nearby places of interest to them, such as animal sanctuaries, the theatre, gardening and shopping centres.

By getting to know each individual Resident, our carers are able to encourage everyone to take an active part in the life of the home. Simple pleasures are hugely important: the morning walk, feeding the birds, a little light weeding, baking cakes for one of our fundraising tea parties, laying the dining table, arranging flowers or distributing the post each day. But we also know and respect that our Residents value having some time alone too and we want these moments to be as joyful as any other.

Food and Nutrition
Our hospitality team prides itself on making mealtimes a special, stimulating part of each day. In our homes, meals are as much about providing nutritious, tasty food as they are about enjoying a social occasion.

Residents are served three meals a day, as well as a mid-morning snack and afternoon tea. We use fresh ingredients, locally sourced wherever possible, with the emphasis on providing delicious seasonal meals. We understand the nutritional needs of older people and create meals that offer the correct calorific and nutritional content. We consider meals to be a fundamental part of every Resident’s care plan.

Eating is a social and an emotional experience, and our dining rooms are designed to create a relaxed and happy atmosphere, with menus that offer plenty of variety. We make a point of celebrating birthdays and special occasions, as well as national festivities such as St Andrew’s Day, Mother’s Day and Burns Night. We have built-in music systems to provide ambience and we dress our dining rooms in the evening.

We cater for special diets, but we’re also constantly looking for ways to make food and the dining experience as exciting as possible. There are more than 700 recipes in the HC-One cookbook and we’re updating this all the time. Our Taste and Try sessions are very popular with our Residents and they’ll often ask us to recreate a favourite classic dish. This can trigger a lively conversation and all kinds of memories, discussions and laughter.

 

Care Team

Eastbourne House Care Home

Our family of care homes aim to deliver the kindest possible care and enhance the quality of life of Residents who choose to live with us.
 
Within each of our care homes the Care Home Manager leads a team of care and support Colleagues with skills and experience relevant to their respective discipline.

The number of Colleagues allocated to the respective roles in each of our care homes depends of the number of Residents living in the home, their respective needs which are identified through a pre-admission assessment and ongoing needs as outlined within the care plans which are reviewed regularly to ensure that they are up to date and relevant.
 
The Care Home Manager
Our Care Home Managers are carefully selected based on their experience and expertise in delivering quality care and lifestyle services and their values and commitment in leading a team to deliver the kindest possible care.  Care Home Managers are supported by a number of Colleagues with specific expertise and training in their chosen field as outlined below.

Our Care Home Manager can be identified by the following uniforms
Charcoal Suit, White Shirt, Blue and Orange Scarf or Tie

Head of Care and Unit Managers 
In our larger Care Homes the Care Home Manager is support by a Unit Manager or Head of Care; the type of person in this role will have significant experience and expertise in leading nursing and care teams. 

Care Assistants
Our team of Care Assistants and Senior Care Assistants receive significant training and development in delivering the kindest possible personal care to Residents living with both general care and memory care needs. Their comprehensive learning and development programme enables them to explore a number of ongoing development opportunities so that they enjoy a long and rewarding career within our care homes.

Our Care Assistants can be identified by the following uniforms
Convoy Grey and Orange Trim Tunic and Black Trousers

Care Home Administrator
An all-encompassing role; Administrators work tirelessly in our care homes to provide that all important friendly welcome and to support the Care Home Manager, Residents, Relatives and Colleagues with a wide range of duties essential to our operation; alongside our Care Home Manager our Care Home Administrators are a fountain of knowledge to everything that is going on in the home.

Our Care Home Administrator can be identified by the following uniforms
Charcoal Suit, White Shirt, Blue and Orange Scarf or Tie

Wellbeing Coordinators 
Wellbeing Coordinators work closely with our professional nursing and care teams to deliver meaningful lifestyles and a sense of wellbeing to Residents. Throughout the week wellbeing coordinators plan a range of activities that help Residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

Our Wellbeing Coordinators can be identified by the following uniforms
Gold Polo shirt, Orange Apron and Black Trousers

Hospitality Services

Catering 
Food and nutrition represent an important part of a Residents care; lead by our Chef or Head Cook our catering teams ensure we deliver balanced and nutritious meals to meet the needs of elderly people. All meals are cooked on site in our own commercial standard kitchens.

Our Head Chef or Head Cook can be identified by the following uniforms 
Black Chefs Tunic, Checked Trousers, Black Skull Cap, Black Apron, White Shoes, White Jacket, White Hat

Housekeepers 
Our housekeeping teams take great pride in overseeing the essential housekeeping duties that make the “house a home”. Care homes are very busy places and with all the comings and goings our housekeepers work tirelessly with laundry, cleaning and the general interior presentation of the care home.

Our Housekeepers can be identified by the following uniforms
Grey White Stripped and Orange Trim Tunic, Black Trousers

Site Maintenance Officers 
Site Maintenance Officers are responsible for keeping our care homes safe and well maintained so that Residents can enjoy a home from home experience. Their role extends to maintaining the interior and outside space that Residents enjoy; we separately employ regular contractors who maintain lawns and borders.

Our Site Maintenance Officers can be identified by the following uniforms
Grey Polo Shirt, Grey Fleece, Black Trousers and when safety clothing is necessitated they have additional High Visibility Jackets, Waistcoat and Trousers

For further information on Colleagues working in your care home, please speak to the Care Home Manager.

Easter Celebrations at Eastbourne House

Easter Celebrations at Eastbourne House

April 2022

Residents at Eastbourne House, residential and residential dementia care home, in Whitley Bay...

Find out more
A sing-a-long at Eastbourne House care home

A sing-a-long at Eastbourne House care home

March 2022

Residents at Eastbourne House, residential and residential dementia care home, in Whitley Bay...

Find out more
The queen of Eastbourne House turns 102

The queen of Eastbourne House turns 102

January 2022

On Thursday 27th January Eastbourne House residential and residential memory care home, in...

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Eastbourne House’s Christmas party

Eastbourne House’s Christmas party

December 2021

HC-One’s Eastbourne House, residential and residential memory care home, in Whitley Bay...

Find out more
Residents from Eastbourne House hit the road for a trip down memory lane

Residents from Eastbourne House hit the road for a trip down memory lane

November 2021

Three of the Residents from Eastbourne House, based in Whitley Bay, have been on an exciting...

Find out more
New Resident joins Eastbourne House

New Resident joins Eastbourne House

October 2021

At HC-One’s Whitley Bay residential and residential memory care home, Eastbourne House...

Find out more
Eastbourne House Colleague shortlisted for Great British Care Awards

Eastbourne House Colleague shortlisted for Great British Care Awards

October 2021

At Whitley Bay’s Eastbourne House residential and residential memory care home, the home...

Find out more
Music brings people together at Whitley Bay care home

Music brings people together at Whitley Bay care home

August 2021

Elvis was in the building at HC-One’s Eastbourne House care home in Whitley Bay as...

Find out more
Outstanding internal inspection for Whitley Bay care home

Outstanding internal inspection for Whitley Bay care home

July 2021

Residents and team members at HC-One’s Eastbourne House care home in Whitley Bay celebrated...

Find out more
A drink to the dads at Whitley Bay care home

A drink to the dads at Whitley Bay care home

June 2021

Everyone at HC-One’s Eastbourne House care home in Whitley Bay raised a glass to all of the...

Find out more

Other Homes Close to Eastbourne House Care Home


Redesdale Court
10.0

Redesdale Court

North Shields, Tyne and Wear

2 miles away

0333 321 4789

Hartford Court
9.9

Hartford Court

Cramlington, Northumberland

6 miles away

0333 321 4782

Hawthorn Court Care Home
9.7

Hawthorn Court Care Home

Hebburn, Tyne and Wear

6 miles away

0333 321 4783

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Registered in England and Wales: HC-One Ltd, Registration No. 07712656
HC-One No.1 Limited, registration no. 10257888; HC-One No.2 Limited, registration no. 05217764; HC-One No.3 Limited, registration no. 07417290;
HC-One No.4 Limited, registration no. 07179086; HC-One No.5 Limited, registration no. 13526345; HC-One No.6 Limited, registration no. 05747558;
HC-One Management Limited, registration no. 13369844;

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