Newcastle care home arranges special gift for ResidentAlan Williams, a Resident at HC-One’s Orchard Mews care home in Benwell, Newcastle-upon-Tyne was surprised with a special gift after sharing his fond work memories with the care home team.

Alan often likes to reminisce about working in the stores department at Freeman Hospital, he was sharing some stories with Wellbeing Coordinator Jennie Elliott about being involved in a publicity brochure for the newly built hospital. He explained that he had an original copy of the brochure but had sadly misplaced it before moving in to Orchard Mews.

Jennie reached out to the hospital to ask if they had a copy of the brochure that Alan was involved in, they kindly looked through their archives and located a copy of the brochure. Jennie printed out the brochure and surprised Alan with it, he was blown away when he first saw it and enjoyed chatting through the brochure with Jennie.

Alan commented: “I can’t believe it, I never thought I’d see this again.”

Orchard Mews Home Manager, Nicola Coulson said: “What a wonderful example of our team going above and beyond for our Residents! Thank you to Jennie for organising such a thoughtful gift for Alan, the smile on his face was priceless.”

Located on Bentinck Road, Orchard Mews care home offers short and long term care packages for older ladies and gentlemen in Newcastle that require residential care, nursing care and residential memory care for those living with dementia.