HC One

warm welcome

Welcome to HC-One

HC-One specialises in Dementia, Nursing, Residential and Specialist care with homes throughout the UK. Each of our Residents and their relatives can trust that the care they will receive will be delivered with kindness, thoughtfulness and respect, in a safe, warm, comfortable and welcoming environment.

HC-One stands for Health and Care – which is what we do – and the One, which symbolises how we do it. At HC-One we focus on the individual, striving to provide the best and kindest possible care, to the one who matters, the Resident, by the one who makes the difference, the individual member of staff.

We are a company founded on the principles of accountability, involvement and partnership with a management team of highly experienced senior health and social care professionals. We want relatives, staff, purchasers and regulators to know that we will listen to each one of you. We are on a journey to provide the kindest possible care employing some of Britain's kindest and most professional people.

Latest news

Home locations

Our services

For a comprehensive list of all the services we offer, please visit our services section.


  • Having visited my cousin last year I was so glad to see how happy and well cared for he was. Management and staff could not do enough for her or her visitors.

    Lucy C (Lunan Court)
  • I would highly recommend Glanffrwd to anyone.

    Anita Nye (Glanffrwd)
  • I like the good food and fun and games. We have here it's good value for money. We have plenty of fun which is essential.

    Angela W (Castle Park)
  • Homely, nice friendly people, best care home in Sunderland it has an extra bit of class. We live at Ashton Grange and are Husband and Wife, we are very very happy we couldn't have asked for more.

    Doreen and Tom S (Ashton Grange)
  • First class care of our uncle and patient and thoughtful dealings with his family.

    Lorraine M (Greenfield Park)
  • My mother has been in many care homes in the past for respite, and in comparison to them Tranent has surpassed everything.

    M. Yule (Tranent Care Home)
  • My wife is now very contented after a serious brain trauma and she is very happy with what she calls home, this is due to the staff here.

    Arthur M (Blenheim Court)
  • Quality of service, kindness and consideration to family of resident.

    Kathleen Carr (Harley Grange)
  • I feel happy and settled at Redhill Care Home

    Elizabeth S (Redmill)
  • I think it's a lovely home and the staff are very caring and helpful.

    James Henderson (Rose Court)
  • A very good home and top people working in Newlands.

    Graham Smallman (Newlands)
  • It is always very clean and all the staff are smashing. I have a lovely room with an excellent view, which helped me decide to stay here. Also the food is very nice.

    Doreen Lawson (Bishopsgate Lodge)
  • I really appreciated the support and care of all the staff when I was going through the difficult transition period of my husband coming into care. This has been on going ever since.

    Jill O (Oakland)
  • The family feel that the overall service provided by The Birches is probably the best in the area.

    John Smith McMillan (The Birches)
  • My first visit to the care home was very pleasant, the staff and accommodation was outstanding. My husband and I were made very welcome, I personally would recommend it to anyone.

    Joan H (Tower Bridge)
  • Happy caring home. Pleasant staff. Good food. Good care.

    June Udale (Falstone Court & Manor)
  • Good atmosphere, caring staff, very clean. Meals very good. Overall 1st class. I would recommend the care home.

    David C (Cairnie Lodge)
  • I like staying here, the staff are friendly and helpful.

    John R (Rosebridge Court)
  • All the staff are loveable and likeable and are always there for me.

    Bill R (Richmond House)
  • Tony gets excellent care, the staff are always available, polite, cheerful and very professional. The food is always very filling and tasty. The bedrooms always clean and well looked after.

    Olive C (Ladywood)
  • Just a great place to be. The staff give care and love. Wonderful staff from top to bottom very satisfied.

    Ronald G (Guide Lane)
  • The care my mother receives is exceptional. All staff are friendly, caring and committed to their job and to the clients.

    Charmian B (Rockfield)
  • Clean, tidy, well run, happy.

    Burt Whitacker (Windsor Court Care Home)
  • Friendly helpful staff. Residents are well looked after, always clean and well cared for. Food excellent. Always kept in touch. Always happy and a relaxing place to be.

    Sheila S (Lothian House)
  • Excellent staff who care.

    Alan B (Lothian House)
  • February 2014
    Winner, Learning Awards, Chief Learning Officer of The Year, Alison Innes-Farquhar
  • October 2013
    Winner, Peer Awards, Technology for People and Performance
  • October 2013
    Winner, Great East Midlands Care Awards 2013, Nutrition and Hydration Award
  • October 2013
    Gold, Wales Care Awards, Spirit of Care award, Phil Disson
  • September 2013
    Second, NACC Awards, Care Establishment of the Year
  • June 2013
    Nomination, Health Investor Awards, Outstanding Contribution by an Individual
  • April 2013
    Nomination, Great British Care Awards, Registered Care Home Manager Award
  • March 2014
    Highly Commended, The Professional Clothing Awards 2014, Best Bespoke Uniform for Corporatewear, Paul Tennick
  • March 2014
    Winner, The British Journal of Nursing Awards 2014, Elderly Care Nurse of the Year, Bijumon Joseph, Falstone Court & Manor
  • March 2014
    Winner, Nursing and Residential Care Awards 2014, Care Home Team Award, Adele Cooper, Berry Hill Park
  • August 2014
    Shortlisted, National Association of Catering Care (NACC) Catering Team of the Year, Hospitality Team
  • June 2014
    Winner Scottish Social Services Council (SSSC) Care Accolades Final, Greenfield Park Care Home
  • August 2014
    Shortlisted, National Association of Catering Care (NACC) Sustainability Award 2014, Hospitality Team with the Soil Association and e-foods
  • October 2014
    Winner, CIPD People Management Awards (CIPD), Best Learning and Development Initiative, touch and the Learning and Development Team
  • October 2014
    Winner, National Association of Catering Care (NACC) Catering Manager of the Year, Tracy Williams, Glanffrwd
  • October 2014
    Winner, National Association of Catering Care (NACC) Care Catering Establishment of the Year, Victoria Lee, Tenlands
  • November 2013
    Triple success for HC-One at Training Journal Awards
  • November 2013
    Winner, National Dementia Care Awards, Dementia Care Personality Award
  • November 2013
    Winner, E-Learning Awards, Best E-Learning Project – Private Sector
  • November 2013
    Gold Winner, E-learning Awards, Best use of e-learning to ensure compliance with internal regulations or internal policies