Becca Porteous

Head of Internal Quality Assurance and Quality Improvement

Becca is the organisational lead for quality improvement, supporting and enabling our homes to continuously improve and evidence the quality of care and experience of our residents through internationally recognised methodology. Becca and her team work closely with our homes to regularly assess the quality of care being delivered. Using robust internal frameworks and key quality indicators, they provide a clear assessment of care standards, ensuring our homes continually meet and exceed expectations. Through ongoing internal reviews and support, Becca works with teams to identify strengths, address areas for improvement, and maintain the highest levels of care for residents and their families.