Deborah Hulse-Raper

Head of Customer Care

Deborah leads our Careline team, who are responsible for ensuring that families feel supported, informed, and reassured right from the very start of their journey with HC-One. From the first enquiry to day-to-day care queries, the Careline team are dedicated to listening, responding, and providing the kindness and professionalism that make a real difference to families and professionals in their search for a care home. Whether offering guidance on choosing the right care or being a friendly voice at the end of the phone, she is committed to making sure every family feels valued and supported.