HC-One’s
St Martin’s Court care home in Morriston, Swansea is celebrating having received a glowing report from Care Inspectorate Wales.
The team at St Martin’s Court was delighted to receive an impressive report that rated the home as ‘Compliant’, demonstrating that the home is providing high standards of care for Residents.
The inspectors were full of praise for staff at St Martin’s Court, highlighting the kind ways in which they provide care for people living at the home:
“People are content in their home. They have developed good relationships with staff and enjoy spending time with others. A range of activities and events are organised, which help keep people occupied and entertained. Care workers are attentive and have a good understanding of people’s individual needs and preferences.”
“People are cared for by kind, attentive staff. We saw care workers assisting and directing people in a calm, professional manner. Their friendly, caring approach helped create a relaxed, homely atmosphere that appeared to put people at ease. Relatives told us they are made to feel welcome during their regular visits.”
The report reflected the variety of stimulating activities available to Residents at St Martin’s Court,
“People receive a good standard of care and support that promotes their physical and mental well-being. There are ample opportunities for people to socialise with others and take part in activities they enjoy.”
“We saw people socialising with others, attending the hairdressing salon, and spending time alone, as desired. Some told us they like watching the pet budgies in one of the lounges. There are well-being coordinators in each of the home’s buildings who organise various individual and group activities and other events.”
St Martin’s Court’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.4/10 average rating on carehome.co.uk, the sector’s leading care home comparison website. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users.
Ellen Smith, Manager at St Martin’s Court, said:
“We are delighted with St Martin’s Court’s fantastic Care Inspectorate report, which reflects the hard work and kind care that each and every member of our team puts in, day in day out to keep a smile on our Residents’ faces.”
Eileen Coyle-Smith, Area Director at HC-One, added:
“St Martin’s Court’s Care Inspectorate rating is fantastic news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“At HC-One, we are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”
HC-One aims to be the first-choice care provider in each of its communities for Residents looking for the very best care and support, and the employer of choice for the best, most professional, and kindest care staff, with sector leading career progression opportunities.
See pictured Colleagues Leah Price, Karen Hill, Samantha Beer, Angela Croft, Caroline Davies, Samantha Davies and Residents Freda Wiggins and Lillian Esme Morgan.