Priorslee House care home, in Telford celebrates double ratings successHC-One’s Priorslee House, in Telford, Shropshire, a high quality residential and residential dementia care home, is celebrating having received a glowing report from the Care Quality Commission (CQC). 

The team at Priorslee House were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.

The inspectors were full of praise for Colleagues at Priorslee House, highlighting the kind ways in which they provide care for Residents at the home. 

And there’s been double cause for celebration at Priorslee House, as Residents and Relatives have voted the care home one of the Top 20 recommended care homes in the West Midlands in the awards 2022. This marks Priorslee House’s second year in the prestigious top 20 group., the UK's leading care home directory and comparison website, holds its annual Care Home Awards to recognise the 20 top-rated care homes in each region of the UK. These are based on individual review scores that have received from Residents, and their friends, family and loved ones, demonstrating real life opinions and first-hand experiences from those most closely connected to the home. 
HC-One were also awarded the Top 20 Large Care Home Group Award for 2023 which recognises the Top 20 Care Home Groups in the UK based on reviews from Residents, their family and friends, and other service users.

Priorslee House’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.4/10 average rating on, the sector’s leading care home comparison website, with Priorslee House itself achieving a 10/10 rating. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users, having recently received a Top 20 in the West Midlands region.

HC-One’s Priorslee House Care Home Manager, Anita Horton commented: 
“We are so pleased to receive both of these achievements. The CQC report is a testament to the hard work and kind care that each and every member of the team puts in, day in day out, and ours is the only care home in Telford and Wrekin to currently have a top 10/10 score and to achieve a Top 20 award. I am so proud of everybody at Priorslee House.”

HC-One’s Area Director, Heidi Scott, said:
“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.

“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”