Intermediate care

Our hospital discharge pathways 

HC-One is one of the leading providers of short term assessment stays for NHS and Local Authority commissioners in the UK.

We stand ready at all times of the year to help ease pressure on frontline health and social care services by providing high quality care to those who need it most by offering a full care pathway across our network of homes to accommodate our residents’ individual needs.  
 
We provide intermediate care (also known as hospital discharge services, Discharge to Assess (D2A), or step-down care) in a collaborative and enabling way. We develop personalised care plans that can include planned rehabilitation and reablement to maximise independence and the chance of returning home. For individuals requiring longer-term care, we support transition into the next stage of their care journey. Our delivery is increasingly supported in HC-One homes through the use of digital care management tools, including Nourish and Radar. 
 
We pride ourselves on having extensive experience in delivering successful hospital discharge pathways, having developed and delivered numerous block contracted and spot placement services over the last five years.    

How can HC-One help?

By caring through kindness and meeting the needs of individuals, we give residents quality of life, and strive to be the first-choice care provider in the communities we serve.

A skilled workforce, an enabling environment and a data and insight-led approach enable us to deliver positive outcomes for residents.

Through careful partnership working, and with reduced bureaucracy in our discharge pathways, our homes will remain flexible and accommodating throughout winter and beyond.

We are transparent about the support we provide and give real-time updates on our homes that are ready to welcome new admissions via the NHS tracker.

Supporting families with short term assessment stays

Our highly skilled care teams provide high quality 24-hour nursing care and support when somebody no longer needs to stay in hospital, but is not quite ready to return home.

We are dedicated to providing compassionate care and support right from the initial assessment, working with residents and their families to create a longer-term care and support plan, and working with professionals from the community including social workers and GPs to get the assistance that each person needs.

Enhanced Discharge to Assess 

At HC-One, we are dedicated to supporting our communities, which includes working with our partners across health and social care to support patients and their families in their journey to recovery after time in hospital. 

That’s why we have developed the Enhanced D2A Service, providing an efficient D2A pathway to help free up hospital beds, while ensuring patients who are discharged from an acute setting can rest and recover in a homely, caring environment. 

Compared to longer-term care in one of our care homes, the aim of Enhanced D2A care is to support people in regaining their independent living skills, with the aim of leaving and returning home. 

Our person-led approach to reablement means each patient using this service will be supported to build confidence and regain the skills they need to live independently.  

The living environment of our Intermediate Care Centres is carefully designed to enable these outcomes, with access to facilities such as an enablement kitchen, and specialist exercise and rehab equipment, available.