We are delighted to introduce you to the HC-One family of care homes. At HC-One, it is our mission to be the first choice care home for Residents and Colleagues in each of the communities we serve. We hope to achieve this mission through providing the kindest possible care to Residents.

Founded in 2011, our objective is to make a real difference to the lives of older men and women in communities throughout the UK.

With c.270 care homes, we’re proud to provide positive, personalised care and support to more than fourteen thousand Residents who live in our homes, encompassing dementia care, nursing, residential and specialist care.

At HC-One, we’re pleased to work with, train and develop more than twenty thousand caring Colleagues who deliver round-the-clock care and support.

We do this by fostering a culture that actively encourages simple kindness. ‘Kindness’ isn’t just a warm and fuzzy feeling – it’s an incredibly powerful force for good, making our Residents and Colleagues feel good about themselves and fostering many positive outcomes.

Our national scale means we have the resources and expertise required to provide the very highest standards of care, guided by our found ethos that each one of our homes, Residents and Colleagues are treated with kindness and as individuals.

If everyone was ten percent kinder, imagine the impact that would have on our life.

Kindness builds genuine relationships

Genuine relationships are at the heart of great care. By fostering in our homes, a genuine kindness that comes from the heart, we build real connections between our colleagues, Residents and their family and friends.
Kindness creates bonds, cultivates friendships and builds positive relationships with those around us. Not only does kindness increase our enjoyment of life; it encourages a feeling of harmony within the home, allowing relationships to be built on mutual trust and benefit.

Kindness makes every moment count

Life is not made up of minutes, hours, days, weeks, months or years, but of moments. We believe an ethos of kindness and genuine caring ensures these moments are happier, and makes all of our journeys easier.
We understand the importance of the small, silent moments when Residents want to be alone with their thoughts. Through simple kindness and respect for their needs we hope to bring joy to the ordinary moments in each day: that first greeting in the morning, or a welcoming cup of tea accompanied by a favourite biscuit. Simply put, we want everyone to feel loved and cared for.

Kindness creates a sense of belonging

Home isn’t just a place, it’s a feeling. Feeling happy, feeling valued and respected, feeling as if you can be yourself. Kindness enables everyone to feel appreciated and understood, which in turn makes them feel safe and secure – a part of the family.
We encourage everyone to feel part of things, both within the home and the wider community. A sense of belonging makes us happier, more confident men and women, able to transform each day into a positive experience.
A great care home is a hugely valuable local service. Right at the heart of its immediate community, it’s a kind and familiar presence caring for the people we love. A place that, in the future, we too may look forward to calling ‘home’ without fear or anxiety.

Kindness makes everyone feel at home

As a kind company, we open our doors to friends, family, neighbours and local people, offering kindness and support and enriching the lives of our Residents. We want everyone – whether they live or work with us, or are simply visiting – to feel they are entering a happy home.

Kindness is amazing

Kindness is a mood changer, a life enhancer. It is the soothing hand, the thoughtful action, someone going the extra mile for us. In our busy lives we might not give it a passing thought, yet who hasn’t felt a lifting of spirits when out of the blue we experience an act of kindness?
Now imagine our lives, no longer busy, no longer filled with daily chores and responsibilities, and imagine how much a gentle touch or an understanding voice might have the power to reassure us and dispel our fears.
In our homes, an ethos of genuine kindness ensures any challenges will be made easier. When a Resident reaches out for help and understanding, there will always be someone there they can trust to be kind

If you'd like to find out more about the HC-One family of care homes, please contact one of our professional Careline Advisors on 0333 999 8699 who will be delighted to help you.

Thank you from everyone at HC-One - The Kind Care Company