HC-One cannot deliver kind, person-centred care on our own. We are part of a much wider system to ensure that you are always safe in our care.
In each section below, you can see some of the different organisations that we work with. Where we can, we have provided a link to the organisation’s privacy statements.
Please note that HC-One are not responsible for the content of third-party privacy statements. If you have any questions regarding them, please contact the organisation directly.
Local authorities have certain responsibilities relating to commissioning of care, but also keeping people safe from abuse and neglect. To find your appropriate local authority in England and Wales, please click here. For Scottish local authorities click here.
The Local Government and Social Care Ombudsman looks at individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services.
Privacy Statement
We work with Police forces across the United Kingdom to ensure that our Residents stay safe and any incidents are thoroughly investigated. To find the appropriate Police force click here, and select whether the Police force is in England, Wales or Scotland.
We work with a number of regulators across the United Kingdom to ensure our care keeps you safe.
Care Quality Commission (England) -
Care Inspectorate (Scotland) -
Care Inspectorate Wales -
Disclosure & Barring Service (England & Wales) - privacy policies
Social Care Wales -
Disclosure Scotland -
Scottish Social Services Council -
Health & Safety Executive -
Information Commissioners Office -
Nursing and Midwifery Council -
We work with NHS organisations who commission and deliver healthcare services that our Residents may use.
NHS England -
Clinical Commissioning Groups (England) -
NHS Scotland -
NHS Scotland Health Boards -
NHS Wales -
NHS Wales Directory of Services -
NHS Digital -
HC-One uses a number of third-party suppliers in our work. Our main suppliers are listed below according to the countries where your personal data may be held.
United Kingdom Only
L&R Storage, HW Coates Ltd -
MED e-care, Boots PLC -
Eploy, ITS Software Systems Ltd -
Atlantic Data Ltd -
Smart Survey -
B&CE Ltd (People’s Pensions) -
UK and EEA Only
Access UK Ltd (CareBlox) -
UK and Globally
Zellis UK Ltd -
Datix Holdings Limited -
Civica UK Limited (Coldharbour) - 
Proactis -
A2+B LLP -
Mailchimp, The Rocket Science Group LLC -
Acteon (Touchstone) -
Deputechnologies Pty Ltd -
AXA PPP Healthcare -

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