HC-One’s
Ashington Grange in Ashington, Northumberland is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Ashington Grange were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.
The inspectors were full of praise for colleagues Ashington Grange, highlighting the kind ways in which they provide care for Residents at the home. This sentiment was echoed by Relatives, who made such remarks such as, “The home was brilliant through Covid-19; we had to test, sanitise, and so on. The staff, bless them, were working extra with staff off but there was no drop in the care, the care is always there" and “"I'm really happy within the home, there is always good care. I go in regularly. It's totally safe, there are never any issues. [Relative] was like a different person when she went to Ashington Grange. Happy, chatty. There are no issues on safety. There are never any issues with the care. The staff are lovely."
Inspectors also commented on both the managers and staff and praising them being clear about their roles, understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
Ashington Granges’ achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.4/10 average rating on carehome.co.uk, the sector’s leading care home comparison website, with Ashington Grange itself achieving a 9.7/10 rating.
The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users.
HC-One Ashington Grange Care Home Manager, Andrea Pringle said:
“We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.”
HC-One Managing Director, Nicola Bales said:
“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”