Cleveland care home rated in the top 20 homes in North-East as home manager thrilled by ‘amazing’ acA Cleveland care home has been voted as one of the top 20 recommended care homes in the North-East in the awards 2024. Park House – located on Park Lane, Guisborough, Redcar and Cleveland – celebrate their third year in a row in the prestigious top 20 group., the UK's leading care home directory and comparison website, holds its annual Care Home Awards to acknowledge the 20 top-rated care homes in each region of the UK. The scores are based on individual reviews that have received from residents, and their friends, family and loved ones.

Park House care home received an overall rating of 9.9/10 based on independent reviews – demonstrating real life opinions and first-hand experiences from those most closely connected to the home. 

Park House’s score recognises the impressive standards of care provided at the home – which offers residential and residential dementia services for the local community. The friendly, purpose-built 56-bed home received a ‘Good’ CQC report in February 2021 in all categories, which shows that the home is safe, effective, caring, responsive and well-led.

HC-One is committed to providing the highest standards of care in every community they serve, which is demonstrated by their 9.5 average rating on the website – which is among the highest review scores across the care home sector.

Park House care home’s Home Manager, Rikki Hall said:

“Our residents and their families, friends and loved ones are always at the heart of everything we do at Park House care home and so it means the world to know that they recognise the dedication and kind care of the whole team – as reflected in their independent reviews on and our position as a Top 20 Care Home in the North-East region.”

HC-One’s Managing Director, Lisa Morehead said:

“I am delighted that Park House care home have been announced as a winner of the Top 20 Award 2024 in the North-East region, based on independent reviews by those using our services over the past year. This is an amazing achievement, which reaffirms our mission to be the first-choice care home for residents, their loved ones and our colleagues in each of the communities we serve.”

In total, 18 HC-One homes received awards for being among the Top 20 care homes in their respective regions with 9 receiving awards for being in the Top 20 Care Homes in the North-East of England.