Crieff Care Home rated Top 20 home in Scotland for the second year runningHC-One’s The Birches in Crieff, Perthshire, are celebrating success after Residents and Relatives voted them as one of the Top 20 recommended care homes in Scotland in the awards 2022. This marks The Birches’ second year in the prestigious top 20 group., the UK's leading care home directory and comparison website, holds its annual Care Home Awards to recognise the 20 top-rated care homes in each region of the UK. These are based on individual review scores that have received from Residents, and their friends, family and loved ones, demonstrating real life opinions and first-hand experiences from those most closely connected to the home.
The Birches received an overall rating of 9.9/10 based on independent reviews, in recognition of the high standards of care provided at the home – which provides residential and residential dementia care services for the local community. The 30-bed home received a ‘Very Good’ rating in their CI report in all categories, demonstrating that the home is safe, effective, caring, responsive and well-led.
HC-One is committed to providing the highest standards of care in every community they serve, which is demonstrated by their 9.9/10 average rating on the website – which is among the highest review scores across the care home sector.
Review from J H (Daughter of Resident) published on 30 June 2022,
Overall, my dad has a very positive experience living at The Birches. He is well looked after and enjoys a good relationship with the staff. I have found the staff to be very caring and always try to understand my dad's needs. He especially enjoys trips in the minibus and sitting in the garden in the sun. They are managing the Covid pandemic very well, and I have confidence in their ability to keep my dad safe. The home s very well managed to achieve high standards, and at the same time, be a friend and homely environment for residents.

The Birches’ Home Manager, Janette Matias said:

“Our Residents and their families, friends and loved ones are always at the heart of everything we do at The Birches and so it means the world to know that they recognise the dedication and kind care of the whole team – as reflected in their independent reviews on and our position as a Top 20 Care Home in Scotland.”
HC-One’s Managing Director, Maxine Smedley said:

“I am delighted that The Birches have been announced as a winner of the Top 20 Award 2022 in Scotland, based on independent reviews by those using our services over the past year. This is an amazing achievement, which reaffirms our mission to be the first-choice care home for Residents, their loved ones and our Colleagues in each of the communities we serve.”
In total, 24 HC-One homes received awards for being among the Top 20 care homes in their respective regions with 7 receiving awards for being in the Top 20 Care Homes in Scotland.