East Grinstead Mayor opens newly refurbished Charters Court Care HomeCharters Court Care Home in East Grinstead, West Sussex, has benefitted from an exciting £500k refurbishment and upgrade resulting from a major investment programme launched by owners HC-One.
Residents of the 60-bed, beautiful retirement village care home are able to enjoy sustainable, modernised and enhanced living environments - including full redecoration across all units. All communal areas revamped with new technology, furniture, and fittings. Bedrooms in all units received fresh decoration and furniture along with the communal bathing facilities receiving a significant upgrade.   
Residents, their loved ones, and Charters Court’s care teams can come together to enjoy activities and social engagements in the beautifully designed activity room which has been developed as part of the home’s transformation. The new communal room can be used by Residents for various celebrations such as a recently 95th birthday attended by Relatives and other Residents.
East Grinstead Mayor, Adam Peacock, attended the open day event to officially reopen the refurbished care home and cut the ribbon at the main entrance. Home Manager, Melanie Wightman provided him with a tour of the care home where he had a chance to see the newly refurbished areas and speak with some of the Residents.
Mayor Adam Peacock commented:
“It was a great pleasure to be invited here today to officially open Charters Court after its extensive refurbishment.  During my visit I was treated to a tour of the facilities, and I was particularly impressed by the extent and quality of the refurbishment and how quickly it was completed - within 18 weeks.  What particularly struck me was how relaxed residents are living at Charters Court and the great efforts Melanie, her team and the building contractors had made to ensure life was disrupted as little as possible during the works.
The open day was a wonderful event organised by the care home staff. There was an acoustic guitar and ukulele singer, Jon McDavitt playing for Residents at the beginning of the event in the main lobby. He took requests from Residents and played some hit music ranging from 60’s through to the 80’s. Later in the day, Residents and Relatives moved into the day room, where Ruth Fahie, a professional singer sang some classic hits from the 50’s. Residents absolutely adored the two singers and were singing along with many of the hits they performed. The care home chefs also laid out a wonderful buffet spread for all of the Residents and guests to enjoy, which was well received by all.
The residential, nursing and dementia care home refurbishment forms part of HC-One’s £54.5 million refurbishment and upgrade programme. This programme will benefit 221 HC-One homes, including Charters Court, and forms part of HC-One’s mission to be the UK’s first choice care provider in the communities it serves.
As the largest care home refurbishment programme in the UK, HC-One is transforming its homes for the benefit of the Residents and Colleagues who live and work in them, and for the local communities they serve. The upgrades mean that every HC-One home will be equipped to meet the needs of an ageing population with increasingly complex care needs – including dementia care needs.
The works at Charters Court began in April 2022 and completed in October 2022 – no Residents were impacted by the works.
Kirsty Craig, HC-One’s Area Director said:
“We are committed to fostering an environment that really feels like home, and décor and facilities are an important part of this. We’re really excited that the plans for Charters Court Care Home have now been safely completed. We look forward to families and friends visiting the home and seeing the end result.”