Hartford Court care home, in Cramlington, celebrates success in latest Care Quality Commission ReporHC-One’s Hartford Court, in Cramlington, Northumberland, a 68-bed residential and residential dementia care home, is celebrating having received a glowing report from the Care Quality Commission (CQC). 

The team at Hartford Court were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, and demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.

The inspectors were full of praise for Colleagues at Hartford Court, highlighting the kind ways in which they provide care for Residents at the home. This sentiment was echoed by Relatives, who made remarks such as “There is a core of staff that really make this place, they really do. So kind and willing” and “The staff have a caring ethos.” 

One Resident additionally had kind words to say regarding the Maintenance Operative, in which they commented, “He's my hero, he came and helped sort out my room. He's smashing.”

Hartford Court’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.4/10 average rating on carehome.co.uk, the sector’s leading care home comparison website, with Hartford Court itself achieving a 9.9/10 rating. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users. 

HC-One’s Hartford Court’s Care Home Manager, Kay Rudd, commented:

“We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.”

HC-One’s Area Director, Louise Carverhill, said:

“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report. 

“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”