HC-One colleagues welcome MP for Darlington, Peter Gibson, to Support OfficePeter Gibson, MP for Darlington, visited HC-One’s Support Office based in Southgate House on Archer Street in Darlington on 9th February. HC-One’s office provides support services to over 260 care homes across Britain.

Colleagues working in HC-One’s Support Office enjoyed meeting Peter Gibson and chatting to him about the company’s ethos, culture, values and the support services they provide to HC-One’s care homes. 

Peter was able to spend time with HC-One’s Careline Team, including speaking to Deborah Hulse-Raper, Head of Customer Care at HC-One, and Denise Evans, Careline Advisor, who spoke with Peter about the calls the Careline Team takes and how they support HC-One care homes to help residents to lead their best lives.

Peter and Deborah discussed how HC-One is continuing to invest in colleagues through HC-One’s pay and rewards, and learning and development opportunities. They also talked about how HC-One is striving to be the first-choice care provider for residents by investing £93 million in refurbishing its care homes, in addition to its new build programme, and the acquisition of Ideal Carehomes.

Peter also had chance to find out more about HC-One’s contributions to the local community including the Support Office’s Christmas Fayre which raised over £700 and was split equally between two charities, Feeding Families and the Down’s Syndrome Association; HC-One’s Careline Team raising over £13,000 in aid of the Brain Tumour Research charity; HC-One’s support and sponsorship of Darlington Pride and the GOLD Tea Dance events; and donating over 100 cakes to Darlington’s local foodbank, King’s Foodbank as part of HC-One’s support for Cake4Kindness Day. 

Deborah Hulse-Raper, Head of Customer Care at HC-One, commented:
“We were delighted to welcome MP for Darlington, Peter Gibson, to our Darlington Support Office. Everyone had a great time, chatting and discussing key issues they care about and what actions can be taken to overcome them.” 

Peter Gibson, MP for Darlington, said:
“I was delighted to visit HC-One and see the roles undertaken at their Head Office in Darlington. It was great to learn of their engagement and support for causes in our community and look forward to highlighting further projects they can support on into the future. HC-One is another example of a Darlington company offering people the opportunity to stay local and go far.”