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At HC-One, we are committed to working with suppliers who share our values and uphold the highest standards of ethical conduct, legal compliance, and human rights. Our residents and their families trust us to provide care that is not only compassionate but also responsible and sustainable.
We recognise the vital role our suppliers play in protecting the planet and promoting long-term sustainability. We expect them to minimise environmental impact by reducing waste, emissions, and resource consumption, embracing renewable and recycled materials. That’s why we expect our suppliers to operate with integrity, respect for people and communities, and a clear dedication to social value.
At HC-One, we expect our suppliers to:
- Comply with all applicable laws and regulations, as well as adhere to the highest standards of ethical conduct and human rights.
- Respect and protect the environment by reducing waste, emissions, energy consumption, water use, and packaging materials, as well as using renewable and recycled resources whenever possible.
- Support the circular economy by designing products and services that minimise environmental impact, extend product life, and enable reuse, repair, and recycling.
- Source ingredients and materials from sustainable and traceable sources.
- Promote animal welfare and biodiversity by sourcing meat, dairy, eggs, and fish from farms that follow high standards of animal care and environmental stewardship.
- Contribute to social value and community development by engaging with local and diverse suppliers, supporting social enterprises, creating employment opportunities, and donating to charitable causes.
- Foster a culture of innovation and collaboration by developing new products and services that address the changing needs and preferences of our residents and their families, as well as the challenges and opportunities of the global sustainability agenda.
- Communicate openly and transparently with us about their sustainability performance, achievements, and challenges, as well as provide us with relevant data and information to measure and report on our joint impact.
Read some of our supplier case studies to see how some of our suppliers align with our values towards sustainability.