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At the heart of our sustainability strategy is a deep commitment to building responsible and ethical supply chains. We recognise that the impact of our operations extends far beyond our own footprint, which is why we aim to work closely with our partners to drive meaningful change across every link in the chain.
These commitments are not just aspirations - they are actionable goals with clear timelines and measurable outcomes.
By September 2027 we aim to:
- Understand the Scope 3 emissions of our key partners and work with them to put Carbon Reduction Plans in place.
- Continue to work with our supply chain to eliminate single-use plastics from transport packaging – a feat we started in 2025.
- Ensure that all our suppliers comply with our Code of Conduct, which covers human rights, labour standards, environmental protection, and anti-corruption.
- Increase our spending with local and social enterprises by 10% by September 2027.
- Actively encourage the responsible use and protection of the natural environment through conservation and sustainable practices ensuring the environment and resources are available for future generations.
- Continue to lead the market with how we manage our waste by continuing to ensure no waste goes to landfill (where legally able) and look to increase our recycling by 10% to over 50%.
- Continue to work collaboratively with our supply chain partners and other large providers across social care to ensure no organisation is left behind supporting the principles of just transition ensuring sustainable economies are promoted in a way that is as fair and inclusive as possible to everyone concerned.
- Continue to develop all of our colleagues knowledge including the procurement team who are and will continue to be Carbon Literacy certified.
- Maintain our commitment to Forest Stewardship Council certification for all our products that are eligible.
We encourage our suppliers to adopt these standards and practices in their own operations and throughout their supply chains and by adhering to our Supplier commitments.