Logo
  • Press Office: 0800 014 8509
  • Care Home Enquiries: 0333 999 8699
  • Home
  • About Us
    • Welcome
    • Our Kind Care Board
    • Kind Care Management
    • Awards & Achievements
  • Our Homes
  • Kind Care
    • Caring Through Coronavirus
    • Welcoming Safe Admissions
    • In Room Care and Hotel Services
    • Planning Care Admissions
    • Coronavirus Testing
    • Visiting Your Loved One
    • Infection Control Management
    • Keeping You Safe
    • Types Of Care
    • Wellbeing
    • Food and Dining
  • Advice & Support
    • Useful Guides
  • Our News
    • Coming Soon
    • Corporate News
    • News & Events
  • Get In Touch
Eastbourne House

Eastbourne House

The Links, Whitley Bay, Tyne and Wear, NE26 1PG

New Resident Enquiries: 0333 321 4778

Recruitment: 0800 1690 229

Press Office: 0800 014 8509

Resident Enquiry
Eastbourne House

Eastbourne House

The Links, Whitley Bay, Tyne and Wear, NE26 1PG

New Resident Enquiries: 0333 321 4778

Recruitment: 0800 1690 229

Press Office: 0800 014 8509

Resident Enquiry
  1. Home
  2. Our Homes
  3. Eastbourne House
  1. Home
  2. Our Homes
  3. Eastbourne House
 
     
          Eastbourne House         
 
Complaints Procedure Resident Agreement
Complaints Procedure Complaints Procedure
 

Relative COVID Help Line: 0333 321 4654

Job Enquiries: 0800 1690 229

  1. Home
  2. Our Homes
  3. Eastbourne House

Eastbourne House

The Links, Whitley Bay, Tyne and Wear, NE26 1PG

New Resident Enquiries: 0333 321 4778


Recruitment: 0800 169 0229

Press office: 0800 014 8509

Resident Enquiry

Care Categories



Residential
Residential Dementia
Mental Health
Older People
Younger Adults
Physically Disabled
Palliative Care

Care Packages



Convalescent Stay
Long Term Stay
Safe of Coronavirus
Short Term Stay
Complaints Procedure Resident Agreement
Complaints Procedure Complaints Procedure

  • Home from Home
  • Lifestyle
  • Our Team
  • News & Events
Tab 1Tab 2Tab 3Tab 4
Complaints Procedure Resident Agreement
Complaints Procedure Complaints Procedure

Eastbourne House  

Eastbourne House is a friendly care home with 72 beds offering residential and residential memory care, for those living with dementia. Located in the delightful seaside town of Whitley Bay, this purpose-built home has beautiful views of St Mary’s lighthouse and the ever-changing North Sea coastline.

Living with us
This lovely home offers Residents a choice of sitting rooms, dining areas and quiet spots, as well as a salon and cosy tea rooms called Sea View. Some rooms have outdoor living space, and Eastbourne House also offers self-contained living accommodation, which is very popular with couples. The beautiful courtyard garden, with its sunny pavilion, is an ideal location to sit and catch up with friends and family. All our stylish, bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life at Eastbourne House is thoughtfully designed to support mind, body and soul.

Your personal care plan
Eastbourne House’s Home Manager will make sure that every single Resident receives the kindest possible care. Our extensively trained team deliver all the specialist care and support services that your loved one could possibly require. Personalised care plans consider not only medical, personal care and dietary needs, but also the individual’s likes and dislikes, religious preferences and suggestions from family members that might make their stay with us that little bit more enjoyable.

Enquire about this Care Home
Download Brochure

Other Homes Close to Eastbourne House


Redesdale Court
9.9

Redesdale Court

North Shields, Tyne and Wear

2 miles away

0333 321 4789

Hartford Court
9.8

Hartford Court

Cramlington, Northumberland

6 miles away

0333 321 4782

Other Homes Close to Eastbourne House


Redesdale Court
9.9

Redesdale Court

North Shields, Tyne and Wear

2 miles away

0333 321 4789

Hartford Court
9.8

Hartford Court

Cramlington, Northumberland

6 miles away

0333 321 4782

Hawthorn Court
9.6

Hawthorn Court

Hebburn, Tyne and Wear

6 miles away

0333 321 4783


Care Categories


Care Categories


Mental Health
Older People
Palliative Care
Physically Disabled
Residential
Residential Dementia
Younger Adults

Care Packages


Care Packages


Convalescent Stay
Long Term Stay
Safe of Coronavirus
Short Term Stay

Home Features


Home features


Dining Room
En-Suite Rooms
Garden
Hair Salon
Lounge
Nail Bar
Patio
Patio Rooms
Premier Rooms
Purpose Built
Quiet Room
Tea Room
TV Point
Wheelchair Access
Wi-Fi

Specialist care categories


Specialist care categories


Stroke
Frailty
Diabetes
Heart Disease

Care home fees


Care home fees


care home fees care home fees

Customer Testimonials


 

Latest inspection report


Lifestyle

Eastbourne House

The carers and Residents at Eastbourne House enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.

Assisted by suggestions from our Residents, our home’s Wellbeing Coordinators organise a varied year round programme of things to do. Many Residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the Residents’ forum. There’s plenty to do outside the home too, and our specially adapted minibus takes Residents on trips to nearby places of interest to them, such as animal sanctuaries, the theatre, gardening and shopping centres.

By getting to know each individual Resident, our carers are able to encourage everyone to take an active part in the life of the home. Simple pleasures are hugely important: the morning walk, feeding the birds, a little light weeding, baking cakes for one of our fundraising tea parties, laying the dining table, arranging flowers or distributing the post each day. But we also know and respect that our Residents value having some time alone too and we want these moments to be as joyful as any other.

Food and Nutrition
Our hospitality team prides itself on making mealtimes a special, stimulating part of each day. In our homes, meals are as much about providing nutritious, tasty food as they are about enjoying a social occasion.

Residents are served three meals a day, as well as a mid-morning snack and afternoon tea. We use fresh ingredients, locally sourced wherever possible, with the emphasis on providing delicious seasonal meals. We understand the nutritional needs of older people and create meals that offer the correct calorific and nutritional content. We consider meals to be a fundamental part of every Resident’s care plan.

Eating is a social and an emotional experience, and our dining rooms are designed to create a relaxed and happy atmosphere, with menus that offer plenty of variety. We make a point of celebrating birthdays and special occasions, as well as national festivities such as St Andrew’s Day, Mother’s Day and Burns Night. We have built-in music systems to provide ambience and we dress our dining rooms in the evening.

We cater for special diets, but we’re also constantly looking for ways to make food and the dining experience as exciting as possible. There are more than 700 recipes in the HC-One cookbook and we’re updating this all the time. Our Taste and Try sessions are very popular with our Residents and they’ll often ask us to recreate a favourite classic dish. This can trigger a lively conversation and all kinds of memories, discussions and laughter.

 

Care Team

Eastbourne House

Our family of care homes aim to deliver the kindest possible care and enhance the quality of life of Residents who choose to live with us.
 
Within each of our care homes the Care Home Manager leads a team of care and support Colleagues with skills and experience relevant to their respective discipline.

The number of Colleagues allocated to the respective roles in each of our care homes depends of the number of Residents living in the home, their respective needs which are identified through a pre-admission assessment and ongoing needs as outlined within the care plans which are reviewed regularly to ensure that they are up to date and relevant.
 
The Care Home Manager
Our Care Home Managers are carefully selected based on their experience and expertise in delivering quality care and lifestyle services and their values and commitment in leading a team to deliver the kindest possible care.  Care Home Managers are supported by a number of Colleagues with specific expertise and training in their chosen field as outlined below.

Our Care Home Manager can be identified by the following uniforms
Charcoal Suit, White Shirt, Blue and Orange Scarf or Tie

Head of Care and Unit Managers 
In our larger Care Homes the Care Home Manager is support by a Unit Manager or Head of Care; the type of person in this role will have significant experience and expertise in leading nursing and care teams. 

Care Assistants
Our team of Care Assistants and Senior Care Assistants receive significant training and development in delivering the kindest possible personal care to Residents living with both general care and memory care needs. Their comprehensive learning and development programme enables them to explore a number of ongoing development opportunities so that they enjoy a long and rewarding career within our care homes.

Our Care Assistants can be identified by the following uniforms
Convoy Grey and Orange Trim Tunic and Black Trousers

Care Home Administrator
An all-encompassing role; Administrators work tirelessly in our care homes to provide that all important friendly welcome and to support the Care Home Manager, Residents, Relatives and Colleagues with a wide range of duties essential to our operation; alongside our Care Home Manager our Care Home Administrators are a fountain of knowledge to everything that is going on in the home.

Our Care Home Administrator can be identified by the following uniforms
Charcoal Suit, White Shirt, Blue and Orange Scarf or Tie

Wellbeing Coordinators 
Wellbeing Coordinators work closely with our professional nursing and care teams to deliver meaningful lifestyles and a sense of wellbeing to Residents. Throughout the week wellbeing coordinators plan a range of activities that help Residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

Our Wellbeing Coordinators can be identified by the following uniforms
Gold Polo shirt, Orange Apron and Black Trousers

Hospitality Services

Catering 
Food and nutrition represent an important part of a Residents care; lead by our Chef or Head Cook our catering teams ensure we deliver balanced and nutritious meals to meet the needs of elderly people. All meals are cooked on site in our own commercial standard kitchens.

Our Head Chef or Head Cook can be identified by the following uniforms 
Black Chefs Tunic, Checked Trousers, Black Skull Cap, Black Apron, White Shoes, White Jacket, White Hat

Housekeepers 
Our housekeeping teams take great pride in overseeing the essential housekeeping duties that make the “house a home”. Care homes are very busy places and with all the comings and goings our housekeepers work tirelessly with laundry, cleaning and the general interior presentation of the care home.

Our Housekeepers can be identified by the following uniforms
Grey White Stripped and Orange Trim Tunic, Black Trousers

Site Maintenance Officers 
Site Maintenance Officers are responsible for keeping our care homes safe and well maintained so that Residents can enjoy a home from home experience. Their role extends to maintaining the interior and outside space that Residents enjoy; we separately employ regular contractors who maintain lawns and borders.

Our Site Maintenance Officers can be identified by the following uniforms
Grey Polo Shirt, Grey Fleece, Black Trousers and when safety clothing is necessitated they have additional High Visibility Jackets, Waistcoat and Trousers

For further information on Colleagues working in your care home, please speak to the Care Home Manager.

Whitley Bay care home host welcome party for new Resident

Whitley Bay care home host welcome party for new Resident

January 2021

After having an influx of new Residents, Colleagues at HC-One’s Eastbourne House decided to...

Find out more
Whitley Bay care home Residents enjoy afternoon of bingo and brownies with their loved ones

Whitley Bay care home Residents enjoy afternoon of bingo and brownies with their loved ones

December 2020

Residents at HC-One’s Eastbourne House in Whitley Bay enjoyed an afternoon of bingo and...

Find out more
Short term kind care packages for older people this winter

Short term kind care packages for older people this winter

December 2020

We’ve developed a robust ‘coronavirus prevention and protection’ plan for the...

Find out more
Whitley Bay care home Residents play Pontoon and Play Your Cards Right

Whitley Bay care home Residents play Pontoon and Play Your Cards Right

September 2020

Residents at HC-One’s Eastbourne House care in Whitley Bay recently enjoyed a coffee...

Find out more
Whitley Bay care home Resident enjoys garden visit from son

Whitley Bay care home Resident enjoys garden visit from son

August 2020

A Resident at HC-One’s Eastbourne House care home in Whitley Bay has recently been visited...

Find out more
Whitley Bay care home celebrates Pride month

Whitley Bay care home celebrates Pride month

June 2020

Residents and Colleagues at HC-One’s Eastbourne House care home in Whitley Bat enjoyed...

Find out more
Ice Cream van visits Whitley Bay care home

Ice Cream van visits Whitley Bay care home

June 2020

Summer is now well under way at HC-One’s Eastbourne House care home in Whitley Bay, as...

Find out more
Whitley Bay care home Residents enjoy some fun in the sun

Whitley Bay care home Residents enjoy some fun in the sun

May 2020

Residents and staff at HC-One’s Eastbourne House care home in Whitley Bay have enjoyed a...

Find out more
Centenarian celebrates birthday at Whitley Bay care home during lockdown

Centenarian celebrates birthday at Whitley Bay care home during lockdown

April 2020

Dorothy Gray celebrated her 102nd birthday at HC-One’s Eastbourne House care home in...

Find out more
Whitley Bay care home welcomes feathered friend

Whitley Bay care home welcomes feathered friend

April 2020

Residents and team members at HC-One’s Eastbourne House care home in Whitley Bay were...

Find out more

Other Homes Close to Eastbourne House


Redesdale Court
9.9

Redesdale Court

North Shields, Tyne and Wear

2 miles away

0333 321 4789

Hartford Court
9.8

Hartford Court

Cramlington, Northumberland

6 miles away

0333 321 4782

Hawthorn Court
9.6

Hawthorn Court

Hebburn, Tyne and Wear

6 miles away

0333 321 4783

Back to the Top
  • Working For Us
  • Privacy Policy
  • Modern Slavery Statement
  • Accessibility
  •  
  • Twitter
  • Facebook
 
HC-One Ltd, Registration No. 07712656
Incorporating Meridian Healthcare Ltd, Registration No. 01952719. HC-One Beamish Ltd, Registration No. 05217764
HC-One Oval Limited, registration no. 10257888; RV Care Homes Limited, Registration No. 07417290
Hailsham House and Operations Limited, registration no. 10964855; Kettlewell House and Operations Limited, registration no. 10964879
We use cookies and location services on our website to give you the best browser experience. These services are used to collect data for analytical purposes. We'll assume you are happy to recieve these services from the HC-One website, and our partners. If you would prefer not to utilise these services you can use the boxes to change your settings. More